Privacy Policy

Information We Collect

We collect information to provide better solutions to our users. This includes:

• Personal Information: Name, email address, phone number, company details, and billing information
• Vehicle Data: GPS location, speed, mileage, fuel consumption, and vehicle diagnostics
• Usage Data: How you interact with our platform, features used, and service preferences
• Device Information: Device type, operating system, browser type, and IP address
• Communication Data: Records of support interactions, feedback, and service communications

How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our GPS tracking and fleet management solutions
• Process transactions and manage your account
• Send important service updates, notifications, and alerts
• Improve our solutions through data analysis and user feedback
• Provide customer support and respond to inquiries
• Comply with legal obligations and regulatory requirements
• Prevent fraud and ensure service security

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in providing our solutions
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent for specific sharing
• Emergency Situations: To protect the safety and security of individuals or property

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data centers with physical security measures
• Employee training on data protection and privacy
• Incident response procedures for security breaches

Data Retention

We retain your information for as long as necessary to provide our solutions and comply with legal obligations:

• Account information is retained while your account is active
• Vehicle tracking data is typically retained for 12-24 months
• Billing and transaction records are retained for 7 years
• Support communications are retained for 3 years
• Data may be retained longer if required by law or for legitimate business purposes

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how you use our solutions
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with your consent)

You can control cookie settings through your browser preferences.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by data protection authorities
• Certification schemes and codes of conduct

Children's Privacy

Our solutions are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our solutions after changes become effective constitutes acceptance of the updated policy.